How can we help?

FAQ

Ordering

I am a Prodigy Club member. Do my benefits and discount work here as well?

No, the Prodigy Club benefits are only applicable on our main website. The goal of the Team Prodigy Store is to provide a platform that maximizes profits for our team members.

I have a discount code from prodigydisc.com. Can I use it here?

No, discount codes from prodigydisc.com will not work on the Team Prodigy store or any other Prodigy Disc affiliated websites.

Do I earn ProdigyPoints for my purchases, or can I use my ProdigyPoints here?

No, the ProdigyPoints loyalty program is exclusive to prodigydisc.com and will not apply on the Team Prodigy store or other Prodigy Disc affiliated websites.

Why is there a lead time on some products?

We have opted to utilize production on demand for some products on the site to avoid overproduction and to be able offer more variation in colors and styles.

Will I receive all my products at the same time?

If you order a combination of discs and different items of apparel, you will most likely be receiving multiple shipments as your apparel items may be produced and fulfilled a production partner.

Shipping, Returns & Exchanges

What is your shipping policy?

You can find our full shipping policy here.

What is your return policy?

Our returns an refund policy can found here.

Get in touch

Have questions about your order, or a general enquiry?